Good to know / York + Yorkshire
Frequently asked questions
A few clear answers about looking after your boiler, getting help and finding the right next step.
The useful answers
Start with what you can see.
If your question is not answered here, contact us and tell us what is happening.
How often should I have my boiler serviced?
Once a year by a Gas Safe registered engineer is the recommended practice. You can use the Boiler Service Reminder to help you remember.
Why is my boiler pressure dropping?
A gradual pressure loss can be normal or a sign of a leak. Check the gauge and contact an engineer if it keeps dropping. You can also read the guidance in Boiler help and check the manufacturer manual at Boiler Manuals.
What should I do if my boiler shows an error code?
Note the exact code and check the manufacturer manual at /boiler-manuals. Contact an engineer if it persists.
Do you work with landlords?
Yes. We provide plumbing and heating services for landlords and rental properties, including servicing. Contact us to discuss what you need.
Is the quote really free and no-obligation?
Yes. Quotes are free and there is no obligation to go ahead. There is no pressure.
What areas do you cover?
We cover Yorkshire from our York base, including surrounding YO postcode areas. See the areas we cover for more detail.
How can I contact you?
Call 01904 530 663 or 07510 387 502, email info@advancedheating.me, send a WhatsApp message, or use the enquiry form.
What should I do if I smell gas?
Do not operate switches. Leave the area and call the National Gas Emergency Service on 0800 111 999. Never attempt to repair gas appliances yourself.
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